{"agent":"claude","input":"A customer asked for a refund; their email, order id and message follow this prompt. Our policy: full refund within 30 days of the charge on a first purchase, prorated refund for the unused months of an annual plan, no refund on a charge already refunded or under dispute. Use the Stripe connection to find the customer, the charge for this order, earlier refunds and any disputes. Return only a JSON object with `recommendation` (approve, partial or decline), `amount` (in the charge's currency, minor units), `reason` (two sentences at most) and `evidence` (the Stripe ids you relied on). Do not refund, update or cancel anything in Stripe.\n\nEmail: {email}\nOrder: {order_id}\nMessage: {message}","connections":["stripe"]}